Ask a question
What do you need help with?
Searches the knowledge base and your recent Autotask tickets at the same time.
Wiki
Browse by topic
Every article, grouped and ready to open.
- 2 - How to Request a Password Reset
Steps to reset a company account password through the help desk.
Account & Accessoverviewpasswordaccesshow-to - 6 - New Employee - Request User Accounts
New Employee - Request User Accounts category: Account & Access tags: [new user, new employee, new hire, onboarding, account, login, credentials, request] summary: How to request log-in accounts for a new employee. ---
Account & Accessnew usernew employeenew hireonboardingaccountlogincredentialsrequest - 5 - Microsoft 365 - MFA for New Starters and Resets
Admin procedure: temporarily exclude a user from MFA/SSPR registration so they can register
Account & Access - Adminmfassprnew starterresetintuneconditional accessadminmfassprnew starterresetintuneconditional accessadmin - 8 - Outlook - Add Another Email Account (Desktop App)
How to add a second email account to the Outlook desktop app.
Email - Outlookoutlookemailadd accountshared mailboxdesktophow-to - 1 - Welcome to the Security Validation Knowledge Base
What this portal is for and how to search it.
Getting Startedalloverviewhelp - 4 - Key Encoder - Showing Offline
How to fix a key card encoder that shows as offline.
Hotel Systems - Key Cardskey encoderkey cardencoder offlineroom keyfront deskhardware - 3 - How to Restart Interface Servers
How to Restart an Interface Server
PMSPOSWifiTVPhones - 7 - Opera - Not Printing (Repair Adobe)
Fix Opera not printing by repairing Adobe Acrobat or Reader in Windows.
Printingoperapmsprintingadobeacrobatreaderrepairtroubleshooting
Applications
Quick links
Jump straight to the tools you use most.
Business Applications